We ship all orders via Purolator from our warehouse in Alberta. Orders are shipped within one business day from when the order is placed. Standard delivery is shipped via Purolator Ground and is expected to take 3 to 9 business days. Express delivery is via Purolator Express and is expected to take 1 to 2 business days. Please be aware, the delivery date is based on business days (Monday - Friday, excluding holidays).
DELIVERY SERVICES
Purolator Ground® (3 days or more): $15.99 / Free on orders over $200
Purolator Express® (1 to 2 business days): $27.99
If you have any questions, give us a call at 1-888-260-4489 or send us an email at ordersupport@sunicesports.com.
International Orders
Sunice Canada only ships to locations within Canada.
Returns
Sunice wants you to be pleased with your purchase. If you are not satisfied with your product, you can return or exchange an item within 45 days of purchase.
You may only return products that are in good condition and have not been used beyond what is necessary to ascertain the fit and feel of the garment. Please ensure products are unwashed and arrive in the original packaging with the tags attached. If the above criteria have not been met, Sunice reserves the right to reject the return and any items will be shipped back.
Items purchased anywhere except suniceapparel.ca must be returned to the original place of purchase.
Final Sale Policy
Purchased items that were steeply discounted (40% off or higher) are considered non-returnable or non-exchangeable unless there is a manufacturing defect.
Placing a Return or Exchange
Please note that a shipping and handling fee of $10.00 will be processed for all returns. This amount will be deducted from your refund.
Please contact our customer service to provide you with an RMA number. Send your return to the following address:
Sunice
Returns Department
Unit #1926
8882 170th Street
Edmonton, Alberta
Canada
T5T 3J7
Please allow 14 days for us to receive and process exchanges and credits.
If you need assistance, please call Customer Service at 1-888-260-4489 or send us an email at ordersupport@sunicesports.com. Please note, Customer Service is only available on weekdays from 9:00am – 5:00pm EST.
PLEASE NOTE:
On exchange orders, a credit for the returned items will be applied to the original form of payment.
This same form of payment will be used for the new items being ordered.
If a Visa, Mastercard, or American Express gift card was used for the original purchase and you no longer have that gift card, please request a gift certificate or store credit in lieu of a credit.
